Support Center

We're here to help you succeed in your nursing journey

Account Support

  • • Forgot password or account recovery
  • • Subscription and billing questions
  • • Account access issues
  • • Profile and settings management
  • • Payment method updates

Technical Support

  • • Website navigation issues
  • • Exam platform problems
  • • Mobile app troubleshooting
  • • Browser compatibility issues
  • • Download and installation help

Content Support

  • • Questions about study materials
  • • Exam content clarifications
  • • Incorrect or outdated content reporting
  • • Request for additional resources
  • • Content accuracy concerns

General Inquiries

  • • Partnership opportunities
  • • Feature suggestions
  • • Feedback and reviews
  • • Press and media inquiries
  • • Academic collaboration requests

Contact Our Support Team

Send us a message

Contact Information

Email Support

support@nursingmedics.com

We typically respond within 24 hours

Live Chat

Available Monday-Friday, 9AM-5PM EST

Phone Support

1-800-NURSE-ED (1-800-687-7333)

Available 24/7 for urgent issues

Knowledge Base

Find answers to common questions

Frequently Asked Questions

How do I reset my password?

Go to the login page and click "Forgot Password". Enter your email address and follow the instructions sent to your inbox.

Can I access my account from multiple devices?

Yes, you can access your Nursing Medics account from multiple devices simultaneously. Your progress will sync across all devices.

How often is the content updated?

Our content is reviewed and updated regularly to reflect current nursing practices and examination standards. Major updates occur quarterly.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are secured with industry-standard encryption.